FAQs

Frequently asked questions

How do I get to your office?
After collecting your luggage, please DO NOT GO DOWNSTAIRS to the car rental desks, but go out the sliding doors looking for the arrivals hall exit. Once ou...
Thu, 4 Nov, 2021 at 11:34 AM
Terms and Conditions
THE RENTAL PRICE INCLUDES BASIC RATE INCLUDES Fuel policy same-same. Partial Damage Cover and theft with excess (CDW) and occupants insurance. Roadsid...
Thu, 4 Nov, 2021 at 11:34 AM
Can I pay with debit / cash?
You can pay with cash and VISA, MasterCard or AMEX debit card when you book the Full Pack rate. The card holder must be the lessee (main driver).
Mon, 11 Oct, 2021 at 10:51 AM
Are there any promo codes available?
Currently we don't have any promo codes available. Please remember to use your log-in credentials to get VIP discounts, in case you have booked with us ...
Mon, 11 Oct, 2021 at 10:52 AM
Which are my insurance options?
Basic and Comfort rates include partial damage cover and theft with excess (CDW) and occupants insurance. We will block a deposit on your card during the re...
Mon, 11 Oct, 2021 at 10:52 AM
How does night collection / drop-off of my car rental work?
The collection of vehicles between 11 pm and 8 am has a surcharge of 35 €. We will collect you near the arrivals exit and drive you in our shuttle to the of...
Mon, 11 Oct, 2021 at 10:52 AM
Can I drive to Portugal or Gibraltar?
If you plan to visit Gibraltar or Portugal, there is an extra insurance amounting 8 €/day, with a minimum of 24 € and a maximum of 90 €.
Fri, 29 Oct, 2021 at 10:08 AM